YUPBE RETURN & REFUND POLICY (2025)

1. General Policy Overview

This Return and Refund Policy applies to all products purchased on YUPBE.com, including those sold and shipped by YUPBE or fulfilled by authorized Marketplace Sellers.

2. Pre-Return Support Requirement

Before initiating a return, customers must first contact YUPBE Support at support@yupbe.com for assistance with setup, troubleshooting, and configuration issues.

3. Return Eligibility

Items must be in original packaging and free from modification, misuse, or damage. Unauthorized returns will not be processed.

4. Return Periods

Returns are accepted within 15, 30, or 90 days depending on the product category. Holiday purchases qualify for return until January 31, 2026.

5. Refund Policy

Refunds are issued only to the original payment method. Refunds cannot be converted to cash. Customers may request store credit, voucher, or replacement of equal or lesser value.

6. Warranty Voiding Clause

Any attempt to modify, overclock, jailbreak, or use unofficial software will void the warranty and render the product ineligible for return or refund.

7. Anti-Money Laundering Compliance

If YUPBE suspects AML violations, the account will be suspended pending investigation. Refunds will only be issued if the customer is proven compliant.

8. Data Privacy

YUPBE complies with the UAE Data Privacy Act and will never share or disclose customer data unless required by law or government authorities.

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